Definition: A counterfeit ergobaby® product is any imitation or fake product made with the intent to deceive you into believing it to be genuine ergobaby® product.
Our goal is to help you to be aware of how to avoid purchasing counterfeit ergobaby® Carriers and products that are being sold to unsuspecting buyers as genuine ergobaby® products. We want all babies and toddlers to be carried safely—and for you to have the quality products you intend to and deserve.
Purchasing genuine ergobaby® products is the best for you and your baby.
We ensure you can purchase your authentic ergobaby® Carrier and accessory products only through our Authorized Retailers and ergobaby® directly on our website, ergobaby®.com in the US and ergobaby®.eu in Europe. For our authentic products, we can guarantee attentive & personal Customer Service, a 30-day trial period (for undamaged returns) and stellar warranties, services and protections, as well as the ultimate security and safety that an ergobaby® Carrier provides.
ergobaby® Customer Service unfortunately cannot verify, confirm, or assist your purchase through unauthorized sellers on a counterfeit site, eBay, Craigslist, or other online auctions or trade boards as we support purchases only through our Authorized Retailer lists. If you choose to purchase, you purchase at your risk and these products are not valid for warranty or support.
WHY PURCHASE AUTHENTIC ergobaby® PRODUCTS?
When it comes to baby carriers or any other product, especially those claiming to be baby products, counterfeits could seriously endanger your baby or your health with inferior materials and workmanship.
Consumer identities are often stolen and goods that were paid for are often not delivered. Counterfeiters have been connected to gang activity and terrorism, among other crimes. It’s criminal—and buying these products fuels these indefensible practices. Counterfeiters hurt legitimate business owners as well as the overall economy because they do not pay taxes nor do they provide fair wages or benefits to their employees.
Counterfeiters are not accountable to human rights and environmental regulations. Counterfeiters don't adhere to child labor laws, anti-sweatshop laws, or restricted substances laws, putting both workers and the environment at risk. Fundamental human rights of workers employed by counterfeiters, such as basic safety and health precautions, are often compromised or entirely ignored creating a work environment that is safe for no one.